United Scrambles To Recover From Ousted Passenger Fiasco

19 April, 2017, 01:50 | Author: Van Morton
  • United Airlines Passenger David Dao Speaks Out About Ordeal

The U.S. Department of Transportation announced Tuesday that it is reviewing Sunday's events to see if United violated rules on overselling flights.

Aviation Commissioner Ginger Evans told the committee that the officers had the authority to board the flight but that what happened on the plane is being investigated.

The three officers who removed Dao have been suspended from their jobs at the Chicago Aviation Department. "The best news I could get right now is that United has gone bankrupt & is closing". One reads: "The fact that your security dragged a passenger out of your plane & bloody his face is beyond appalling it enters the realm of torture".

"They kicked those people off ... to make money and they're doing it with the permission of the federal government", he said. Sara Nelson, global president of the flight attendants union representing United, said the incident was the most severe customer backlash she'd seen in 20 years on the job and was "completely unacceptable".

United Airlines is now in the midst of a media storm after the video of Dao being violently dragged from the overbooked flight went viral. "No one should be treated that way", he said. In a subsequent letter to employees, the CEO called the customer "disruptive" and "belligerent".

"The first thing I think is important is to apologize to Dr. Dao, his family, the passengers on the flight, the customers, our employees", he said. Airlines CEO Oscar Munoz, in an interview to a local news channel, had said that he felt ashamed of the incident and promised to review the airline's passenger-removal policy. He refused to leave.

In this case, United needed to make room for a flight crew and called security personnel when no passengers volunteered to give up their seat. A lawsuit hasn't been filed.

Earlier in the day, United Airlines CEO Oscar Munoz told ABC's Good Morning America that the company would never again use law enforcement officers when it decides to to remove passengers from a flight.

FILE - In this September 8, 2015, file photo, a United Airlines passenger plane lands at Newark Liberty International Airport in Newark, N.J. Twitter users are poking fun at United's tactics in having a man removed from an overbooked Chicago to Louisville flight on April 9, 2017.

Attorney Thomas Demetrio said at a news conference Thursday that Dr. David Dao has been discharged from a hospital but will need reconstructive surgery.

Alderman Mike Zalewski says he does not know who will represent the airline before the city council's Aviation Committee.

Pepper said her father and mother had been traveling from California to Louisville, Kentucky, and had caught a connecting flight at O'Hare.

In an Oval Office interview with the Wall Street Journal, Trump suggested that this kind of incident could be avoided in the future if carriers remove the upper limits on vouchers they offer passengers in return for giving up their seats.

Dr. David Dao was dragged from the airliner after he refused to give up his seat on the full flight. Cummings, who filmed the incident, was on the plane with her toddler.

They're also seeking cockpit voice recordings, incident reports and other materials.

No passengers on the plane have mentioned that Dao did anything but refuse to leave the plane when he was ordered to do so.

Alderman Chris Taliaferro says the cellphone footage has put the airport police at risk.

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